APPLICATION OF CONTINUOUS IMPROVEMENT IN A MECHANICAL WORKSHOP

AN ANALYSIS OF 5S AND KANBAN

Abstract

In highly competitive markets, companies need to constantly implement management methodologies that help to improve their processes and achieve greater efficiency in the use of resources. Among the countless methodologies adopted by companies, Kanban and 5S stand out, which are widely applied in several companies and help organize information procedures and activities in the work environment. In general, they can be used in the business environment to meet numerous needs, aiming to reduce and eliminate waste, bring more organization to the work environment, increase efficiency and improve the quality standards of the company that uses it. The present study has the general objective of applying 5S and Kanban techniques in a mechanical workshop. Thus, given the reality of the investigated universe, the research approach is characterized as qualitative and applied in nature, and as for the objective, the methodology is exploratory, adopting the procedures of bibliographical research and action research applied in a case study. After analyzing the internal processes and organizing the workshop's operational environment, 5S and Kanban were applied, represented by the process board. There were flaws in the use of the process framework due to insufficient “Seiketsu” sensu practices, related to the normalization and standardization of processes. And, therefore, we decided to implement digital Kanban, using the Trello tool. The results allowed us to verify that operations began to be carried out in accordance with 5S, highlighting the accuracy and continuous updating of information, agility in identifying problems and decision-making and reducing operational time and costs.