Barreiras na implementação da Logística Reversa nas empresas catarinenses
DOI:
https://doi.org/10.24325/issn.2446-5763.v4i12p113-133Palavras-chave:
Logística Reversa; Barreiras; Implementação.Resumo
A busca pela satisfação do cliente é uma das principais funções e uma das questões mais importantes dentro das organizações. Com o mundo cada vez mais globalizado e preocupado com as questões ambientais, as intuições vêm buscando formas de trazer uma visão mais verde para dentro das organizações. Uma dessas atividades é a logística reversa que vem crescendo em todo mundo tentando abordar um caráter mais ambientalmente correto. Porém, apesar da busca para implementar essa atividade, ainda há grandes dificuldades a serem enfrentadas. Devido a isso, o presente trabalho tem como objetivo investigar sobre essas principais barreiras da pratica da logística reversa no cenário catarinense por meio da aplicação de questionário em determinadas empresas da região que possuem esse tipo de prática ativa. Os resultados demonstram principalmente que o investimento financeiro é uma barreira presente em todas as empresas respondentes assim como diversas outras barreiras demonstraram-se presentes nas empresas estudadas.
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Referências
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BOUZON, Marina et al. Identification and analysis of reverse logistics barriers using fuzzy Delphi method and AHP. Resources, Conservation And Recycling, v. 108, p.182-197, mar. 2016.
CAIADO, Nathália et al. A characterization of the Brazilian market of reverse logistic credits (RLC) and an analogy with the existing carbon credit market. Resources, Conservation And Recycling, v. 118, p.47-59, mar. 2017.
CHAN, Felix T.s.; CHAN, H.k.; JAIN, Vipul. A framework of reverse logistics for the automobile industry. International Journal Of Production Research, v. 50, n. 5, p.1318-1331, mar. 2012.
CHILESHE, Nicholas et al. Barriers to implementing reverse logistics in South Australian construction organisations. Supply Chain Management: An International Journal, v. 20, n. 2, p.179-204, 9 mar. 2015.
CORRÊA, Henrique Luiz; XAVIER, Lucia Helena. Concepts, design and implementation of Reverse Logistics Systems for Sustainable Supply Chains in Brazil. Journal of Operations and Supply Chain Management, v. 6, n. 1, p.1-25, 25 jun. 2013.
DEMAJOROVIC, Jacques; AUGUSTO, Eryka EugÊnia Fernandes; SOUZA, Maria Tereza Saraiva de. Logística reversa de REEE em países em desenvolvimento: desafios e perspectivas para o modelo brasileiro. Ambiente & Sociedade, São Paulo, v. XIX, n. 2, p.119-137, abr-jun. 2016.
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GUANG, Zhao Jian. Basic research on reverse logistics implemented by enterprise. 2011 International Conference on Mechatronic Science, Electric Engineering and Computer (mec), p.807-810, ago. 2011.
GUARNIERI, Patricia; SILVA, Lucio Camara e; LEVINO, Natallya A.. Analysis of electronic waste reverse logistics decisions using Strategic Options Development Analysis methodology: A Brazilian case. Journal of Cleaner Production, v. 133, p.1105-1117, out. 2016.
JAIN, V.; KHAN, S.a. Reverse logistics service provider selection: A TOPSIS-QFD approach. 2016 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM), p.803-806, dez. 2016.
JINDAL, Anil; SANGWAN, Kuldip Singh. Development of an Interpretive Structural Model of Barriers to Reverse Logistics Implementation in Indian Industry. Glocalized Solutions for Sustainability In Manufacturing, p.448-453, 2011.
KAPETANOPOULOU, Paraskevi; TAGARAS, George. Drivers and obstacles of product recovery activities in the Greek industry. International Journal of Operations & Production Management, v. 31, n. 2, p.148-166, 8 fev. 2011.
LAU, Kwok Hung; WANG, Yiming. Reverse logistics in the electronic industry of China: a case study. Supply Chain Management: An International Journal, v. 14, n. 6, p.447-465, 25 set. 2009.
LEITE, Paulo Roberto. LOGÍSTICA REVERSA: NOVA ÁREA DA LOGÍSTICA EMPRESARIAL. Revista Tecnologística, Editora Publicare: São Paulo, 2002.
PRAKASH, Chandra; BARUA, M.k. Integration of AHP-TOPSIS method for prioritizing the solutions of reverse logistics adoption to overcome its barriers under fuzzy environment. Journal af Manufacturing Systems, v. 37, p.599-615, out. 2015.
PRAKASH, Chandra; BARUA, Mukesh Kumar; PANDYA, Kaushik V. Barriers Analysis for Reverse Logistics Implementation in Indian Electronics Industry using Fuzzy Analytic Hierarchy Process. Procedia - Social And Behavioral Sciences, v. 189, p.91-102, maio 2015.
RAVI, V.; SHANKAR, Ravi. Analysis of interactions among the barriers of reverse logistics. Technological Forecasting and Social Change, v. 72, n. 8, p.1011-1029, out. 2005.
ROGERS, Dale S.; TIBBEN-LEMBKE, Ronal. Going Backwards: Reverse Logistics Trends and Practices, RLEC Press, Pittsburgh, PA, 1999.
SHARMA, S. K. et al. Analysis of Barriers for Reverse Logistics: An Indian Perspective. International Journal of Modeling and Optimization, p.101-106, 2011.
STAROSTKA-PATYK, Marta et al. Barriers to reverse logistics implementation in enterprises. 2013 International Conference on Advanced Logistics and Transport, p.506-511, maio 2013.
SUBRAMANIAN, Nachiappan et al. Reverse logistics in the Chinese auto-parts firms: implementation framework development through multiple case studies. International Journal of Sustainable Development & World Ecology, v. 21, n. 3, p.223-234, 22 abr. 2014.
ABDULRAHMAN, Muhammad D.; GUNASEKARAN, Angappa; SUBRAMANIAN, Nachiappan. Critical barriers in implementing reverse logistics in the Chinese manufacturing sectors. International Journal Of Production Economics, v. 147, p.460-471, jan. 2014.
BOUZON, Marina et al. Identification and analysis of reverse logistics barriers using fuzzy Delphi method and AHP. Resources, Conservation And Recycling, v. 108, p.182-197, mar. 2016.
CAIADO, Nathália et al. A characterization of the Brazilian market of reverse logistic credits (RLC) and an analogy with the existing carbon credit market. Resources, Conservation And Recycling, v. 118, p.47-59, mar. 2017.
CHAN, Felix T.s.; CHAN, H.k.; JAIN, Vipul. A framework of reverse logistics for the automobile industry. International Journal Of Production Research, v. 50, n. 5, p.1318-1331, mar. 2012.
CHILESHE, Nicholas et al. Barriers to implementing reverse logistics in South Australian construction organisations. Supply Chain Management: An International Journal, v. 20, n. 2, p.179-204, 9 mar. 2015.
CORRÊA, Henrique Luiz; XAVIER, Lucia Helena. Concepts, design and implementation of Reverse Logistics Systems for Sustainable Supply Chains in Brazil. Journal of Operations and Supply Chain Management, v. 6, n. 1, p.1-25, 25 jun. 2013.
DEMAJOROVIC, Jacques; AUGUSTO, Eryka EugÊnia Fernandes; SOUZA, Maria Tereza Saraiva de. Logística reversa de REEE em países em desenvolvimento: desafios e perspectivas para o modelo brasileiro. Ambiente & Sociedade, São Paulo, v. XIX, n. 2, p.119-137, abr-jun. 2016.
GIL, Antônio Carlos. Como Elaborar Projetos de Pesquisa. 4. ed. São Paulo: Atlas, 2002.
GONZÁLEZ-TORRE, P. et al. Barriers to the Implementation of Environmentally Oriented Reverse Logistics: Evidence from the Automotive Industry Sector. British Journal of Management, v. 21, n. 4, p.889-904, 8 nov. 2010.
GUANG, Zhao Jian. Basic research on reverse logistics implemented by enterprise. 2011 International Conference on Mechatronic Science, Electric Engineering and Computer (mec), p.807-810, ago. 2011.
GUARNIERI, Patricia; SILVA, Lucio Camara e; LEVINO, Natallya A.. Analysis of electronic waste reverse logistics decisions using Strategic Options Development Analysis methodology: A Brazilian case. Journal of Cleaner Production, v. 133, p.1105-1117, out. 2016.
JAIN, V.; KHAN, S.a. Reverse logistics service provider selection: A TOPSIS-QFD approach. 2016 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM), p.803-806, dez. 2016.
JINDAL, Anil; SANGWAN, Kuldip Singh. Development of an Interpretive Structural Model of Barriers to Reverse Logistics Implementation in Indian Industry. Glocalized Solutions for Sustainability In Manufacturing, p.448-453, 2011.
KAPETANOPOULOU, Paraskevi; TAGARAS, George. Drivers and obstacles of product recovery activities in the Greek industry. International Journal of Operations & Production Management, v. 31, n. 2, p.148-166, 8 fev. 2011.
LAU, Kwok Hung; WANG, Yiming. Reverse logistics in the electronic industry of China: a case study. Supply Chain Management: An International Journal, v. 14, n. 6, p.447-465, 25 set. 2009.
LEITE, Paulo Roberto. LOGÍSTICA REVERSA: NOVA ÁREA DA LOGÍSTICA EMPRESARIAL. Revista Tecnologística, Editora Publicare: São Paulo, 2002.
PRAKASH, Chandra; BARUA, M.k. Integration of AHP-TOPSIS method for prioritizing the solutions of reverse logistics adoption to overcome its barriers under fuzzy environment. Journal af Manufacturing Systems, v. 37, p.599-615, out. 2015.
PRAKASH, Chandra; BARUA, Mukesh Kumar; PANDYA, Kaushik V. Barriers Analysis for Reverse Logistics Implementation in Indian Electronics Industry using Fuzzy Analytic Hierarchy Process. Procedia - Social And Behavioral Sciences, v. 189, p.91-102, maio 2015.
RAVI, V.; SHANKAR, Ravi. Analysis of interactions among the barriers of reverse logistics. Technological Forecasting and Social Change, v. 72, n. 8, p.1011-1029, out. 2005.
ROGERS, Dale S.; TIBBEN-LEMBKE, Ronal. Going Backwards: Reverse Logistics Trends and Practices, RLEC Press, Pittsburgh, PA, 1999.
SHARMA, S. K. et al. Analysis of Barriers for Reverse Logistics: An Indian Perspective. International Journal of Modeling and Optimization, p.101-106, 2011.
STAROSTKA-PATYK, Marta et al. Barriers to reverse logistics implementation in enterprises. 2013 International Conference on Advanced Logistics and Transport, p.506-511, maio 2013.
SUBRAMANIAN, Nachiappan et al. Reverse logistics in the Chinese auto-parts firms: implementation framework development through multiple case studies. International Journal of Sustainable Development & World Ecology, v. 21, n. 3, p.223-234, 22 abr. 2014.
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Publicado
2018-12-18
Como Citar
Hammes, G., de Souza, E. D., & Rodriguez, C. M. T. (2018). Barreiras na implementação da Logística Reversa nas empresas catarinenses. South American Development Society Journal, 4(12), 113. https://doi.org/10.24325/issn.2446-5763.v4i12p113-133
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